Health

Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe’s | News Fission

Name of Product:

Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces

Hazard:

The electric fireplaces can overheat, posing a fire hazard.

Recall Date:

November 09, 2023

Recall Details

Description:

This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. “Twin-Star International, Inc.” and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.

Remedy:

Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.

Incidents/Injuries:

Twin-Star and Lowe’s have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.

Sold At:

Lowe’s stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.

Manufacturer(s):

Twin-Star International Inc, of Boca Raton, Florida

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

Report an unsafe product

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